Click and Collect
Enjoy a hassle-free shopping experience with Click & Collect. Shop your favourite products online and conveniently pick them up from your nearest store. If you prefer to try on styles, visit us in-store for a personalised appointment with a fit specialist.
How it works
1. Shop products and select "Pick Up" at checkout
2. Choose your store and complete the order
3. Receive order confirmation
4. Pickup your order within 14 days
5. Bring your order confirmation + valid id when you pickup your order
Click & Collect allows you to order online and pick up your purchase free from your nearest Seafolly Australia Concept store.
We will send you a Ready for Collection email when your order is ready. See store opening hours here.
To check that an item is available for Click & Collect select your store from the Product Details page and click on ‘Find In-Store’ (excludes purchases of Gift Cards). Alternatively, select 'Pick Up' at checkout and the stores availabile will be listed.
Click & Collect is available at these Seafolly Australia Concept stores:
Bondi Beach, Bondi Junction, Booragoon, Carindale, Castle Towers, Chadstone, Chatswood, Chermside, Claremont, Coolangatta, Doncaster, Indooroopilly, Pacific Fair, Robina, Sunshine Plaza and Warringah Mall.
If Pick Up is available for your order at checkout, you can choose your nearest Seafolly Concept store.
You will receive an order confirmation email, followed by a ‘Ready for Collection’ email when your order is ready for pick up.
Orders placed before 2pm can be collected on the same day. Orders placed after 2pm will be ready for next day collection (timelines may wary during Christmas and sale periods).
Unfortunately, your order cannot be altered once it has been placed. If you no longer want the item, or you need to change the item on the order, your order will be cancelled, and the value of the order will be refunded back to the original payment method. Please contact ourCustomer Care Team.
Step 1. Browse products and check availability in your nearest Seafolly Australia Concept store.
Find your product, click "Find In-Store', select your store and check availability.
Step 2. Add to bag and head to checkout.
Add the products to your shopping bag and make sure you select ‘Pick Up’ from the Checkout page before proceeding to checkout.
Step 3. Choose your store and complete your order.
From the checkout page, select 'Pick Up', choose the store where you’d like to pick up and complete your order. Please note, you'll only be able to see the Pick Up option when all the items you have added to your shopping bag are available at the same store.
Step 4.We’ll confirm your order.
Once you’ve placed your order, you’ll receive a confirmation email. You will also receive an email when your order is ready to collect. Please check our store locator for opening hours of your chosen store.
Step 5. Pick up your order.
Now all you have to do is collect your order. You will need to present a copy of your Click & Collect confirmation email printed or on your mobile.
Click & Collect orders will be kept for 14 days from the day you’ve placed your order. After 14 days we will contact you to find out if you'd still like to collect your Seafolly products or arrange a refund.